Supported Products

Eligible Products

The following FileMaker products are eligible for standard phone support.

  • FileMaker Pro 9
  • FileMaker Pro 9 Advanced
  • FileMaker Server 9
  • FileMaker Server 9 Advanced
  • FileMaker Pro 8.5
  • FileMaker Pro 8.5 Advanced
  • FileMaker Pro 8
  • FileMaker Pro 8 Advanced
  • FileMaker Server 8
  • FileMaker Server 8 Advanced
  • FileMaker Mobile 8**
  • FileMaker Pro 7*
  • FileMaker Developer 7*
  • FileMaker Server 7*
  • FileMaker Sever 7 Advanced*
  • FileMaker Mobile 7**

Non-Eligible Products

Below is a partial list of products not supported by FileMaker. This list is representative and is not meant to be an exhaustive list of all products not supported by FileMaker.

Some information on non-supported products may be found in the FileMaker Knowledge Base.

  • Pre-FileMaker 7 software
  • Graphics Pack
  • Themes Pack
  • Do-It-Yourself (DIY) Guides
  • Starter Kits
  • Technical Resource Kit
  • Office Optimiser Kit
  • 3rd Party Plug-Ins
  • FileMaker Applications:
    • Work Requests
    • Tasks
    • Recruiter
    • Meetings
    • Donations

 

*Support continues until 26th September 2008.

**Support for FileMaker Mobile continues until 18th June 2008. Get the details.